Maine Employers Mutual Insurance Company (MEMIC)
Maine Employers' Mutual Insurance Company (MEMIC), based in Portland, Maine, is Maine's largest and leading workers' compensation insurer, providing coverage to more than 20,000 Maine employers and their estimated 170,000 employees. In 2008 MEMIC was named a Best Place to Work in Maine for the third consecutive year in a competition sponsored by SHRM Maine State Council. That same year MEMIC determined that they needed to upgrade their legacy communications cabling in order to remedy nagging network issues and to prepare for the deployment of a VoIP telephone system. Connectivity Point systematically re-cabled their six story building with a Category 6 structured cabling infrastructure. The showcase of the project was a new data center which became the home of their VoIP PBX. One of the challenges became extending connectivity to the new data center in such as way to enable a smooth cutover between equipment and end users. The new PBX resides in a cabinet in the data center and is a hybrid system consisting of VoIP with digital PBX stations. Next to the phone system are two cabinets - one with patch panels with each extension out of the phone system and the other with patch panels wired to the Telecom Room on each floor where they are connected to each station cable. This enables MEMIC staff to use patch cords for moves, adds, and changes.
Connectivity Point played an active role coordinating with the phone system provider and assisting in identifying and verifying connections needed. During an intense weekend cutover, the customer appreciated Connectivity Point’s “can do” attitude and was very impressed with the technician’s effort to work through punch list items in a thoughtful and detail oriented manner. The result was a successful cutover and MEMIC’s ability to take advantage of the features and functions their new PBX has to offer.
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